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SMS Terms and Conditions

Last updated: October 1, 2026

YAP VOICE is the AI receptionist service operated by YAP-AI Solutions, San Diego, CA.

Program Name

YAP VOICE AI Receptionist Notifications.

Program Description

YAP VOICE provides an AI phone receptionist that answers calls on behalf of a business when the business cannot. When the assistant takes an enquiry from a caller, this program sends a text message to the business owner so they can return the call.

Each message contains the details the assistant collected: the caller's name, the caller's phone number, the service they asked about, and any notes they gave. The messages are transactional notifications about the recipient's own business. They contain no marketing, no promotions, and no links.

When a business has turned caller confirmations on, the program also sends one text to a caller who has just phoned that business and given the assistant a number to be called back on. It confirms that their message was taken, and the visit time if one was booked on the call. It is transactional, contains no marketing, promotions or links, and no follow-up messages are sent.

When a business has turned it on, the program may also send one text to a caller whose call to that business ended before they left a message, at the number they called from, asking what they need. It is sent only if the caller had not said no to leaving a message and their number was not withheld, never more than once to a number in 24 hours, contains no marketing, promotions or links, and no follow-up messages are sent.

Who Receives Messages

Business owners: at the mobile number they entered themselves in the account settings of their YAP VOICE dashboard, and only about enquiries taken for their own business.

Callers: one confirmation, at the number they gave the assistant during their own call, only when the business has turned confirmations on, and only after the assistant has told them on the call that the text will be sent.

Callers whose call ended before they left a message: one text at the number they called from, only when the business has turned this on.

No numbers are imported, purchased, or added from any other source, and no message is ever sent to anyone who has not contacted the business themselves.

How to Join

A business owner enters their own mobile number in their YAP VOICE dashboard, in the field marked as the number where messages taken by the assistant are sent. Entering that number is what starts the notifications; it is the only way to join this program.

A caller joins by phoning the business and giving the assistant a number to be called back on, after which the assistant tells them a confirmation text will be sent to it. That one message is all a caller receives. A caller whose call ends before they leave a message joins only by having phoned the business, and receives that one text and nothing more.

Message Frequency

Callers: one message per enquiry, or one after a call that ended before a message was left, and never more than one such text to a number in 24 hours. Owners: one message per enquiry the assistant takes. Frequency therefore varies with how many calls a business receives — typically a few messages per day. There is no recurring or scheduled send.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard rates for receiving text messages apply to these notifications. YAP VOICE does not charge you for the messages themselves; check with your carrier about the cost of messages on your plan.

How to Stop Messages

Reply STOP to any message from this program to stop receiving them. You will receive one confirmation message, and no further messages will be sent to that number.

You can also remove or change the number at any time in your YAP VOICE dashboard, which stops notifications to it.

To start receiving messages again after replying STOP, reply START from the same handset.

How to Get Help

Reply HELP to any message from this program for help, or contact YAP VOICE directly:

Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages. Delivery of any individual message depends on your carrier and cannot be guaranteed.

Supported Carriers

Messages are sent within the United States and are supported on major US carriers. Carrier support may change without notice.

Privacy

Mobile numbers collected for this program are used only to send the messages described above. They are never sold, rented, or shared with third parties, and are never used for marketing. See the Privacy Policy for details of what is collected and how it is handled.

Contact

Questions about these terms:

See the Opt-In

The opt-in form, and the consent shown at the point the number is entered, are reproduced in full on the SMS Opt-In page — no account needed.